"How do you account for your own biases" in making big decisions? So asked former Secretary of State Hillary Clinton at yesterday's David A. Morse Lecture at the Council on Foreign Relations. Clinton was joined by Dean Karen Yarhi-Milo, with whom she teaches a popular course on decision making at Columbia University, as well as former U.S. Ambassador to Russia John Sullivan. Their discussion surfaced at least four keys to effective decision making: 1. Question Your Biases : Yes, the first lesson is to interrogate your own biases. Our experiences guide us in making decisions, but they can also blind us. As a New York Senator in the aftermath of 9-11, Clinton spoke of her deep desire to kill Osama bin Laden. As a key member of President Obama's team that informed the ultimately successful decision to kill bin Laden, she told attendees that she had to overcome the fury and revenge instincts that created "get bin Laden at all costs" blind spots. "I had to ...
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