PhotoJournal: Crystal Clear Craftsmanship

Waterford, Ireland

Readers of this blog know well my respect for fine craftsmanship and its ready association with the leadership craft. These magnificent glassworkers at the Waterford facility here serve in varied apprenticeships for 6-8 years to learn their trade and, in the process, to acquire a humility and reverence about it.

These men are paid on a piecemeal basis, placing an incentive on speed. However, they receive no compensation at all if the piece they produce is flawed in any way. As always, effective professionalism seems to require a balance between speed and quality as well as one between financial incentives and personal accountability. How well do we really teach these balancing acts in our leadership training programs?